Privacy Policy

Last updated: 17.06.2026

1. Who processes the data

The data controller is Moving24 (reg. no. 16978239, VAT EE102734342), Tartu mnt 2, 10145 Tallinn, Estonia. Contact for data matters: info@moving24.ee, +372 5687 0101.

2. What data we collect

• From the request form: your name or company name, phone, e-mail, moving details (addresses, floor, lift, date, list of items), as well as photographs that you upload.
• Automatically: visit data (cookies, IP, device type, referral source, UTM tags, gclid) - via Google Analytics 4 and Google Ads, subject to your consent.

3. Purposes and legal grounds

• Processing your request, preparing a quote and contacting you - legal ground: your request / pre-contractual steps (Art. 6(1)(b) GDPR).
• Analytics and advertising (statistics, Google Ads performance, remarketing) - legal ground: your consent (Art. 6(1)(a) GDPR), which can be withdrawn at any time.

4. Cookies, analytics and advertising

The website uses Google Tag Manager, Google Analytics 4 and Google Ads. Marketing and analytics cookies are loaded only after you give consent (Google Consent Mode v2 - denied by default). You can manage your choices via the “Cookie settings” link at the bottom of the page.

5. Uploaded photographs

Photographs are used only to assess the scope of the move and prepare an offer. They are sent to us by e-mail and are not published.

6. Recipients of the data

The data is accessible to Moving24 staff and service providers (hosting, e-mail service, Google). Transfers outside the EEA are carried out on the basis of Google’s standard contractual clauses.

7. Retention period

We keep requests and photographs for as long as necessary to handle your enquiry and to meet legal requirements, after which we delete them.

8. Your rights

You have the right to request access to, rectification, erasure, restriction or portability of your data, to withdraw consent, and to lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon). Enquiries: info@moving24.ee.

9. Changes

We may update this policy. The current version is always available on this page.

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